Return and refund Policy:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Return Shipping Address
To return your product, you should mail your product to: 57 violet avenue, Uxbridge, ENG, UB83PR, United Kingdom.
Please contact our customer support through email firstname.lastname@example.org and we will provide you free shipping label to return item back to us from your nearest post office.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you within 2 working days that we have received your returned item. We will also notify you of the approval or rejection of your refund on same day.
If you are approved, then your refund will be processed within 1 working day, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
It may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 57 violet avenue, Uxbridge, ENG, UB83PR, United Kingdom.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.